Once the compressed file has finished extracting you will have a folder that contains the files ready for installing Crystal Reports.
Select the single downloaded file and right click to bring up the option to “Extract All…”īy selecting “Extract All…” you will be presented by an option to extract the files to a folder, usually with the folder the same name as the file itself.Ĭlick “Extract” … the extraction takes a few minutes. You now need to un-compress this single file into the installation files ready for the install.
It is NOT.įor example in the following screenshot I have selected the zip file itself and not the folder and you can see that the contents of the single zip file appear as a set of folders and files on your drive.
When the file download has completed go to the location where your file has been downloaded.īe very careful here because Windows can make the zip file appear as a folder to those who are not used to this, and therefore can appear as if the file is unzipped already. These files are not secure or protected by DSCallards they are simple file downloads from an open web page site. We have seen firewall and permissions issues within some customers networks at the customer end. If there are problems downloading the file, then you need to check with your network team. In most cases your browser will download this file without issue. The download from DSCallards is a zip file. In the case of Edge, it is the \Downloads folder. In your browser you will see a message to download the file to a location on your computer.Įach browser displays this differently but make sure you make a note of the location on the disk where this file is going to save. If downloaded from DSCallards website then click on SAP Crystal Reports on the download page. However, here is the process in more detail.Ĭrystal Reports comes as a single compressed file from either the SAP Portal.ĭSCallards also provide an alternative download location at You cannot run the installation without uncompressing the files first. You are probably right clicking on the setup.exe that is within the compressed file and have not the extracted setup.exe. You have not right-clicked on setup.exe and selected “run as administrator”ģ.
(If in doubt do a search for setup.exe)Ģ. Newer versions of Crystal Reports have the setup.exe file in the root of that folder.Įarlier versions the setup.exe is within the \DATA_UNITS\Crystal Reports folder. Why does the setup.exe file not give me an option to run as “administrator” Why does the setup.exe file give me an error about ports needing to be open.ģ. I have downloaded the file, where is the setup.exe file?Ģ. There are three common questions with the download of Crystal Reports.ġ. Solution home Crystal Reports Installation Questions and Issues Crystal Reports download and Installation Instructionsĭownloading and installing Crystal Reports